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GDPR Grand View

RELATIV IMPACT S.R.L., headquartered in Iaşi, 2E Cireși Street, Valea Lupului Village, registered with the Trade Register under no. J22 / 2198/2011, unique registration code ROONRC. Below you will find out how information is collected, what it is, and how it will be used by us. You’ll also know how to defend yourself or secure your account. This privacy policy only applies to the hotelgrandview.ro website. We do not cover information collected by third-party sites, including those that have partnered or purchased advertising space on our site. Our sites also contain links to other sites.

If you click on a material from another site promoted by us, we are not responsible for their privacy settings. We recommend that you read their privacy policy when reading information from them. Behavioral marketing or remarketing on the hotelgrandview.ro website is affiliated with Google and Facebook in an online marketing network based on visitor behavior.

1. How these online marketing networks work

When you are interested in a particular topic, you will visit more sites and more pages on the internet that discuss these topics. On those pages, there will always be lines of code from Google and Facebook that indicate that you have visited that page and therefore have an interest in a particular service.

Moreover, Google and Facebook can be part of larger online marketing networks and along with their own cookies they can send to your computer other cookies of their partners from those recipes. These partnerships are dynamic and therefore it is unpredictable what other cookies will be sent at a certain calendar date and geographical location on your computer. Blocking the marketing cookies through the control panel above the pages of the hotelgrandview.ro site will lead, according to the law, to blocking the upload of all original Google and Facebook cookies and those of the partners. Our sites respect privacy by design, in the sense that if you do not explicitly accept marketing cookies nothing will be placed on your computer to enter your visit in the databases for behavioral marketing.

You must understand that if the visit to our site is not tracked, but if you later enter another site that either does not comply with GDPR law or convinces you to accept marketing cookies, you will still end up in that database. data of specific interests. Google and Facebook then sell this information (anonymously) to advertisers who may display ads based on your interest. If you want to stop displaying personalized ads after you have previously accepted them, you will need to periodically remove cookies from your computer (a brutal but effective option) or opt-out of those databases from Google or Facebook. in which case they retain your identity but will delete the information about your preferences (these details are stated by the respective companies, they are not guaranteed by us).

2. What categories of personal data we process.

We generally collect your personal data directly from you so that you have control over the type of information you provide to us.

By way of example, we receive information from you as follows:

a) When you create a user account, send us e-mail address, name and surname. Within your personal page (My Account), you can add additional information, such as photos, phone number, email address, address, etc;

b) When you access the contact form, you provide us with information such as name and surname, e-mail address, telephone;

c) When you subscribe to the newsletter, you provide us with information such as name and surname, e-mail address, telephone. We may also collect and further process certain information about your behavior while visiting our website, in order to personalize your online experience and provide you with offers tailored to your profile. We invite you to learn more. many details in this regard by consulting the section on the purposes of processing below. On our website, we may store and collect information in cookies and similar technologies, in accordance with the Cookies Policy. We do not collect or otherwise process sensitive data, included in the General Data Protection Regulation in special categories of personal data. We also do not want to collect or process data on minors under the age of 16.

3. What are the purposes and grounds of processing

We will use your personal data for the following purposes:

a) Communication – we may use this information that you have provided to us to send you communications by e-mail, SMS or telephone. If you have signed up for some of our newsletters, we will send you this information at the email address provided. The legal basis for the processing is your consent. You can unsubscribe from the newsletter whenever you want;

b) User accounts – our site wants to be a community. For this reason, we recommend that you create a user profile on the site and participate in discussions. It is important to get involved and report abusive comments correctly;

c) Subscriptions – in order to provide services and make payments based on relevant contracts, we may process your personal data, such as identification data, contact details, bank details. This processing is based on the performance of a contract to which the subscribers are on a legal obligation imposed on us;

d) Contests – in connection with your participation in the various contests organized through our websites, we may collect and process your personal data, in order to select winners, award prizes and centralize statistical reports on consumers, as well as communicating with you and others in connection with the above.

This processing is based on the legitimate interest of RELATIV IMPACT S.R.L. or on the performance of a contract to which you are a party (for example, when completing a registration form for such a competition) or by consent, in the case of sensitive data. Under the same conditions as those shown, depending on the nature or nature of a particular contest, we may also post photos, videos, audio or audio recordings with you. In cases where we will process your personal data only with your consent, we will request your consent separately, transparently, when you provide your personal data.

However, the withdrawal of consent will not affect the legality of any processing that took place before its withdrawal. We may also process your personal data, such as identification data, contact details and address of residence, for the purpose of exercising our rights or complaints against you in the future. This processing is based on our legitimate interest, and it is necessary to exercise our rights in the event of any disputes.

4. How long we keep your personal data

We will store your personal data as long as you have an account on our platform. You may ask us to delete certain information or close your account at any time, and we will respond to such requests, subject to the retention of certain information, including after closing your account, where applicable law or our legitimate interests so require.

5. To whom we transmit your personal data

Where applicable, we may transmit or provide access to certain personal data of yours to the following categories of recipients: our partners; marketing service providers; other companies with which we can develop joint programs to offer our services. If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to public authorities. We ensure that access to your data by third parties under private law is made in accordance with the legal provisions on data protection and confidentiality of information, based on contracts concluded with them.

6. What rights do you have

The General Data Protection Regulation gives you a number of rights in relation to your personal data. You may request access to your data, correct any errors in our files and / or object to the processing of your personal data. You may also exercise your right to complain to the competent supervisory authority or to go to court. Where applicable, you may also have the right to request the deletion of your personal data, the right to restrict the processing of your data and the right to data portability. You can ask us: to confirm if we process your personal data; provide you with a copy of this data; to provide you with other information about your personal data, such as the data we have, what we use it for, to whom we disclose it, how long we keep it, what rights you have, how you can file a complaint, where we have obtained your data You may ask us to rectify or complete your inaccurate or incomplete personal data. We may try to verify the accuracy of the data before rectifying it. You may ask us to delete your personal data, but only if: it is no longer necessary for the purposes for which it was collected; you have withdrawn your consent (if the data processing is based on consent); exercise a legal right to oppose; they were processed illegally.

7. Response time

We intend to respond to any valid requests within a maximum of 20 days, unless this is particularly complicated or if you have made several requests, in which case we will respond within a maximum of 30 days. We will let you know if we need more than 30 days. We may ask you if you can tell us exactly what you want to receive or what worries you. This will help us to act faster and shorten the response time to your request. You have the right to lodge a complaint with the supervisory authority regarding the processing of your personal data. In Romania, the contact details of the supervisory authority for data protection are the following: National Authority for the Supervision of Personal Data Processing, 28-30 General Gheorghe Magheru Blvd., Sector 1, postal code 010336, Bucharest, Telephone: +40.318.059.211 or +40.318.059.212; E-mail: anspdcp@dataprotection.ro.