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Grand View Terms and Conditions

The privacy policy is made available to you at the beginning of the interaction with us, through the website. The data were collected by hotelgrandview.ro. hotelgrandview.ro collects your personal information (full name, phone number, e-mail address, gender, IP and language preferences of the browser you use) when you contact us via the contact form, by phone or by e-mail. The information you provide to us may include your name, address, e-mail address and telephone number, gender, and other information as appropriate.

We will also not collect or process sensitive personal data about you, such as information about your ethnic or racial origin, religion, political opinions, philosophical beliefs, life / sexual orientation or health), unless we are required to do so by law and / or if you provide us with your explicit consent separately. If you voluntarily provide us with personal data (including sensitive personal data) through your interaction with our website or through direct correspondence with us by telephone, e-mail or in any other way, on your own will and not at our request, we will delete the data from our systems, if we do not consider that their processing is necessary for a legitimate purpose of hotelgrandview.ro

We would like to inform you that every time you visit our website, we will automatically collect the following data:

1) Technical data, which may include: Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, connection information, types and versions of browser extensions (plug-ins), time zone setting, operating system and platform, type and brand of the mobile device. This data may only be collected and processed with your consent through third-party cookies. More information on this topic can be found in the section: Cookies Policy.

2) Data about your visit, which may include: the full path to the accessed resource (URL), the information or products you searched for or viewed (including top-read articles, top-accessed categories), click-through sequence, to, through and from our website (including date and time), page response times, download errors, duration of visits to certain pages (including average time spent on certain pages, viewing of certain content), average time spent in an application and the number of views from such applications, the average number of articles viewed on our website, information about the interaction with the pages (such as scrolling, clicks and mouse clicks), the methods used to navigate the page, user behavior data and any phone number used to call or any e-mail address used to contact representatives of our customer service department you.

The purpose of using the data

hotelgrandview.ro collects personal data on the site page, only with the voluntary consent of the client and the purposes are as follows: solving problems of any kind, which refer to the appointments made and those that have been canceled, contacting the client, to his voluntary request or in matters of customer relations. hotelgrandview.ro has permission to process personal data (identification and contact), in order to provide services and make payments based on relevant contracts, including purchased subscriptions.

We may also process personal data in order to provide you with the necessary information about services or goods that we believe are of interest to you. If you are already a customer of our salon, we will only contact you by e-mail, because we have information about you in the database, following the services that were the subject of a previous sale or a negotiation for the sale, unless you have opted for another contact method. And if you are a new customer, we will contact you by electronic means only if we have your prior consent.

There is also the possibility not to use your personal data in this way, but you must check the box on the registration form, regarding the collection of personal data. We may also use your personal data to understand your preferred content and to provide content that is relevant to you; to allow you to participate in the interactive features of our service when you choose to do so; to measure or understand the effectiveness of the advertising you provide; to make suggestions and recommendations about services or products that might interest you.

Communication

With your consent, we may send you newsletters, periodic alerts, article recommendations, administrative or technical messages related to the services and products we offer, by telephone and/or e-mail. These are part of the category of marketing messages, which you choose whether you want to receive or not.

Security

Your IP address and connection history data may be used for security reasons, intended to monitor and, implicitly, to prevent any breaches and/or fraud of the User Agreement or the Privacy Policy, which could affect our other visitors/customers as well. hotelgrandview.ro assures you that it will not share any of the personal information you have provided to agencies or advertisers. They will be stored safely and used only for the purposes listed above. Even if you are a customer or just a visitor, we offer you the right to modify or delete the data you have provided to us. Deleting or modifying data while using our services may affect the way we provide these services.